Where in Canada are you?

So we can show what is actually live in your province. Live therapy is in Ontario today; other provinces are on the waitlist.

CANADAHEALS: one year of the premium Saalvio app, a free first therapy session, and free pre-booking messaging. Every Canadian. See all three

Insurance and reimbursement

Does my insurance cover therapy in Canada?

For most Canadians with employer-sponsored extended health benefits, yes. Sessions with a registered psychotherapist (RP), registered social worker (RSW), or registered psychologist are typically reimbursable under most major group plans, including Manulife, Sun Life, Canada Life, Green Shield, and Medavie Blue Cross. Public provincial health insurance (such as OHIP in Ontario) does not cover private therapy with these clinicians.

Short answer

The question comes up before almost every first session. You have decided you want to try therapy. You have found someone who sounds like they might be the right fit. And then you stop: does your plan actually cover this? According to the <a href="https://www.cihi.ca/en/canadians-report-increasing-need-for-mental-health-care-alongside-barriers-to-access">Canadian Institute for Health Information</a>, 34% of Canadians with a diagnosed mental health condition reported not getting mental health care because of cost. That is a lot of people sitting on a question that often has a better answer than they expect.

This article explains how mental health insurance works in Canada, what your extended health plan is likely to cover, what it is probably not covering, and the four things to confirm before you book your first session. It also covers what to do if you are one of the Canadians without coverage, because the answer there is not nothing.

Does provincial health insurance cover therapy in Canada?

Not in the way most people hope. Public health insurance in Canada, including OHIP in Ontario, covers medically necessary physician services and hospital care. Therapy provided by a registered psychotherapist, a registered social worker, or a registered psychologist in private practice falls outside that definition.

There are two situations where public insurance does apply to mental health support:

  • <strong>Psychiatry with a referral.</strong> Seeing a psychiatrist (a physician who specializes in mental health, not to be confused with a psychotherapist or psychologist) is covered by OHIP when you have a referral from a family doctor. Psychiatrists can diagnose, prescribe medication, and in some cases provide psychotherapy, though most focus on medication management. Wait times for psychiatry in Ontario typically run six to twelve months.
  • <strong>Hospital-based and publicly funded programs.</strong> Some outpatient psychiatry programs and community mental health services, such as the Ontario Structured Psychotherapy (OSP) program, are publicly funded and free. These typically serve mild to moderate presentations and carry their own wait times.

What does extended health insurance cover for therapy?

Extended health benefits, whether through your employer or a privately purchased plan, are where most therapy coverage actually lives. The specifics vary significantly by plan, but here is what these plans generally cover:

Which insurance companies cover therapy in Canada?

The major Canadian group benefit insurers all include mental health coverage in most of their plans. The table below summarizes the typical picture. Always verify against your specific plan document, because plan designs vary by employer.

Typical therapy coverage by major Canadian group benefit insurers
Insurer Eligible designations (typical) Annual max Billing model
Manulife RP, RSW, C.Psych; plan-dependent Varies by plan Reimbursement
Sun Life RP, RSW, C.Psych, Clinical Counsellor Varies by plan Reimbursement
Canada Life RP, RSW, C.Psych; plan-dependent Varies by plan Reimbursement
Green Shield RP, RSW, C.Psych; plan-dependent Varies by plan Reimbursement
Medavie Blue Cross RP, RSW, C.Psych; plan-dependent Varies by plan Reimbursement
Equitable Life RP, RSW, C.Psych; plan-dependent Varies by plan Reimbursement

How do I find out whether my plan covers therapy?

Four things to do before your first session:

How does therapy reimbursement work in Canada?

The process is the same across most Canadian insurers. You pay for the session at the time of service. Your therapist issues a receipt. You submit the receipt to your insurer for reimbursement.

For a receipt to be accepted, it typically needs to include:

  • The clinician's full name
  • Their regulatory designation (for example, registered psychotherapist)
  • Their regulatory college (for example, CRPO or OCSWSSW)
  • Their registration number
  • The date of service
  • The session duration and fee paid

What if I have no insurance coverage for therapy?

According to the <a href="https://www.cihi.ca/en/taking-the-pulse-measuring-shared-priorities-for-canadian-health-care-2025/mental-health-and-substance-use-services-2025/many-canadians-with-mental-health">CIHI 2025 mental health services report</a>, 41% of Canadian adults with a diagnosed mental health condition said their needs were partially or completely unmet in 2024. Cost is a meaningful part of that picture. If you do not have extended health coverage, or your coverage does not stretch far enough, there are real options.

  • <strong>CANADAHEALS:</strong> your first Saalvio session is free. Every Canadian's first session is free, regardless of insurance. This is not a promotion or a time-limited offer. It is how Saalvio operates. Deciding whether to start therapy should not cost you anything. If the fit is not right, you have not spent anything.
  • <strong>Ontario Structured Psychotherapy (OSP).</strong> A publicly funded program providing free, short-term CBT (cognitive behavioural therapy) and related approaches to Ontario adults 18 and over with depression and anxiety-related conditions. Self-referrals are accepted. No health card required.
  • <strong>Sliding-scale fees.</strong> Many private clinicians in Ontario hold a small number of reduced-rate spots for clients who cannot afford full fees. These spots are not always advertised. Ask directly when you contact a therapist.
  • <strong>Employee Assistance Programs (EAPs).</strong> Many workplaces offer an EAP alongside their group benefits plan. EAPs typically provide three to eight free short-term counselling sessions, usually through a separate provider. These sessions are free and confidential. Your employer does not receive information about your individual use. Check with your HR department.
  • <strong>Medical Expense Tax Credit.</strong> Fees paid to a registered psychotherapist may qualify for the federal Medical Expense Tax Credit on your personal income tax return. Speak to a tax professional about your situation, and keep all receipts. Read more about <a href="/resources/how-much-does-therapy-cost-in-ontario/">how much therapy costs in Ontario</a> for more detail on this.

Does my Employee Assistance Program (EAP) count as insurance coverage?

Not exactly. An EAP is a separate benefit from your extended health plan. It typically provides a small number of free short-term counselling sessions (usually three to eight) through a contracted provider network. EAP sessions are free to you and confidential. Your employer receives aggregated, anonymized data about program usage, not information about individual employees.

EAP counselling is a useful first step, particularly if you are not yet sure whether ongoing therapy is right for you. But EAP sessions are generally short-term and not designed to replace ongoing therapy for complex or longer-term mental health concerns. If you exhaust your EAP sessions and want to continue with a therapist, your extended health benefit (if you have one) is what picks up from there.

One important distinction: your EAP and your extended health benefit draw from separate pools. Using your EAP sessions does not reduce your extended health annual maximum for therapy. They are independent benefits.

Common questions

Do I need a doctor's referral to use my therapy benefits?

For most Canadian extended health benefit plans, no. You can book directly with a registered psychotherapist or registered social worker without a physician referral and your sessions will still be reimbursable. A small number of older plans include a referral requirement, so confirming this in your plan document is worth doing. Psychiatry through OHIP does require a referral.

Does insurance cover online therapy in Canada?

Yes, in most cases. Major Canadian group benefit insurers now cover online therapy in Ontario and across Canada on the same terms as in-person sessions, as long as the clinician holds a recognized regulated designation. The receipt requirements are identical. Confirm with your plan to be certain, but a plan explicitly excluding virtual therapy delivered by a regulated clinician is now unusual.

Can I use my benefits for couples therapy?

It depends on your plan. Many extended health plans cover couples therapy when billed through a registered psychotherapist or registered social worker. Some plans have a separate couples benefit; others apply the same annual maximum as individual therapy. Check your plan wording. Some insurers require the claim to be submitted under one partner's benefits.

What happens if my annual maximum runs out mid-year?

Sessions after your maximum is exhausted are out of pocket until your plan year resets, usually January 1. Some people time their sessions to manage this: seeing a therapist bi-weekly rather than weekly, for example, to stretch coverage across more months. A clinician can work with you to find a cadence that fits both your clinical needs and your budget.

What is a compliant therapy receipt for insurance in Canada?

A receipt that most Canadian insurers will accept includes the clinician's full name, their regulatory designation, their regulatory college, their registration number, the session date, the session duration, and the fee paid. Saalvio generates this receipt automatically after every session. If your insurer requests additional documentation, such as a diagnosis code or a clinician's letter, let us know, and we can help.

Does Saalvio bill insurance directly?

No. Saalvio does not bill insurers directly. You pay at the time of service and submit your receipt for reimbursement. Sessions with Saalvio's registered psychotherapists and registered social workers are typically reimbursable under most Canadian extended health benefit plans. Visit our page on <a href="/resources/how-to-find-a-therapist/">how to find a therapist</a> for practical guidance on the full process of getting started.

Ready to talk to someone?

The first session at Saalvio is free, with no card on file and no obligation to continue. If you are not sure where to start, our clinical team can help you figure out the right next step.