About

About Saalvio

Last updated: 2026-05-23

Why Saalvio exists

Saalvio started in 2021 in a Vaughan living room, around the kind of question a lot of families were carrying at the time: where does someone turn when they are anxious, isolated, burned out, or grieving, and the wait for a therapist is six months long?

Our answer was to build a Canadian organization that takes Mental Health Canada initiatives seriously, treats people with respect, and meets them where they actually live. That means evening and weekend hours. That means dedicated multilingual therapy Canada services, with sessions available in English, Urdu, Hindi, Punjabi, and Pashto. That means a free 30-minute consultation under the standing CANADAHEALS public health commitment, so the cost of trying is zero.

We are a small organization on purpose. Every clinician is a regulated talk-therapy professional, either a psychotherapist in Ontario recognized by the CRPO or a Registered Social Worker (OCSWSSW). Every mental health page on this site is reviewed by a member of that clinical team before it goes live.

A note on the name: where Saalvio comes from, and what it means.

Our clinical scope

Saalvio offers talk therapy through clinicians regulated to provide online psychotherapy services in Ontario: Registered Psychotherapists (CRPO) and Registered Social Workers (OCSWSSW). We do not employ physicians, psychiatrists, or psychologists, and we do not diagnose conditions, prescribe medication, or perform psychiatric assessments. If you need any of those, your family doctor or a walk-in clinic is the right starting point. We are glad to coordinate with them.

Ontario, Expanding

Individual people on our team may hold additional personal credentials. Those credentials are listed in their own bios below because they are factual. They do not change what Saalvio is, which is a registered psychotherapy practice with a CBT chatbot (Thrive AI) and a separate set of wellness tools (guided CBT self-help, calming music, cognitive games) on the side.

  • Virtual Therapy Canada & Ontario Live in Ontario today, with staged expansion across Canada and the United States. Sessions in English, Urdu, Hindi, Punjabi, and Pashto.[Ontario Only Today]
  • Thrive AI, our CBT app Canada Choice Thrive AI, is a multilingual CBT chatbot inside the Saalvio mobile app. Not therapy, not a clinician, not a crisis service.[App Store + Google Play]
  • Guided Self-Help Library: Mood tracking, journaling, cognitive-behavioural exercises, sleep tools, calming music, and cognitive games inside the mental health app Canada interface.[Open Access]

Educational content: Plain-language mental health support Canada resources reviewed by our clinical team, open to everyone, anywhere, at no cost.

How Saalvio works as a platform

Saalvio is one platform with three modules. Self-help tools for your own time. Thrive AI for when you want to talk something through. Licensed virtual therapy in Canada with a real regulated clinician for the work that needs a real person.

Self-help tools

Mood tracking, journaling, guided CBT exercises, sleep tools, cognitive games. Available in the Saalvio app on iOS and Android.

Thrive AI

A multilingual CBT chatbot that talks through what you are feeling, suggests brief exercises, and notices patterns in your mood over time.

Licensed therapy

Secure video sessions with a registered psychotherapist in Ontario or a Registered Social Worker. 30 minutes free consultation under CANADAHEALS.

CANADAHEALS: three things every Canadian can act on at no cost
  • One year of the premium Saalvio app
  • A free first therapy session
  • Free pre-booking messaging with any therapist on our roster

The people behind Saalvio

Saalvio is a team, not three founders. The three who started it are introduced below. The full clinical team appears in our therapist directory.

Headshot of Zafer Z. Khan

Zafer Z. Khan

Co-Founder

Zafer is a co-founder of Saalvio, a Canadian digital mental health platform he co-founded in 2021. A technology leader by training, he co-founded Saalvio after watching the post-pandemic mental health crisis unfold in his own community, friends, family, and neighbours quietly carrying anxiety, isolation, burnout, and grief, with nowhere to turn for mental health support Canada-wide that felt safe and free of judgment.

He also leads ICA, a registered Ontario nonprofit focused on programming for older adults. That work shaped a belief now central to Saalvio: mental wellness is a right, not a privilege, and healing can begin with a conversation.

Background
20+ years in technology leadership
Other roles
Founder and Director, ICA (registered Ontario nonprofit)
Headshot of Usman Khan

Usman Khan

Co-Founder and Clinical Director

MD, MPH, MACP, RP (CRPO #13456)

Usman brings a rare combination of medical training, public health perspective, and clinical psychotherapy expertise to his work. Trained as a physician at All Saints University, with an MPH from Western University and an MACP from Yorkville University, he is a psychotherapist in Ontario, registered with CRPO.

He works with adolescents and adults on anxiety, trauma, grief, depression, and the emotional aftermath of medical events, with particular depth in culturally and spiritually informed care. As a south asian therapist that individuals in Canada can lean on, providing sessions in English, Urdu, Hindi, and Punjabi, he makes care genuinely accessible to communities that have long carried their pain in languages the system rarely hears. He is also a fluent Urdu therapist, Canada clients can comfortably consult. He leads Saalvio's clinical governance and reviews all health content before it goes live.

Languages of practice
English, Urdu, Hindi, Punjabi
Education
MACP, Yorkville University, 2023; MPH, Western University, 2018; MD, All Saints University, 2012
Regulator
College of Registered Psychotherapists of Ontario (CRPO #13456)
Headshot of Malik Mubashir Ahmed

Malik Mubashir Ahmed

Co-Founder

Malik brings twenty-five years of leadership experience across marketing, entrepreneurship, sales, and business operations to Saalvio, combined with deep expertise in human resources and financial management.

From 2001 to 2014, he held senior roles at established enterprises; since 2014, he has built his own businesses. His dual focus on commercial execution and human impact is what makes him a natural fit for a mission built on the belief that mental wellness is a right rather than a privilege.

Background
25 years of leadership across marketing, sales, HR, and finance

Your data, your story

Privacy at Saalvio is built in three layers, one for each module of the platform. Each layer is shaped by what kind of information sits in it, who is allowed to see it, and what law applies.

Self-help data
Mood entries, journal notes, exercise progress, sleep logs. Held on encrypted servers under your account. Not sold. Not used to train AI. Delete your account, and the data goes with it.
Thrive AI
Conversations are encrypted in transit and at rest. Not used to train models. Details on the Thrive AI privacy page.
Clinical Care
Clinical records under PHIPA and PIPEDA. Messages stay between you and your therapist. Saalvio staff do not read them. The same professional confidentiality applies.

See the full Privacy Policy for the legal details, or Security and Compliance for the technical safeguards.

Quick facts

Legal entity
Zen Mind Inc., operating as Saalvio
Head office
3300 Highway 7, Suite 600, Vaughan, Ontario L4K 4M3, Canada
Founded
2021
Clinical regulators
College of Registered Psychotherapists of Ontario (CRPO) and Ontario College of Social Workers and Social Service Workers (OCSWSSW)
Privacy posture
PHIPA and PIPEDA in Canada, HIPAA-aligned in the US
Accessibility
WCAG 2.1 AA across the public site
Partnerships line
(289) 963-9881 (clinical partnerships only)
General contact
[email protected]

Talk to our team

Your first 30 minutes with any Saalvio therapist is a free consultation under CANADAHEALS. No obligation to continue. If we are not the right fit for your online psychotherapy Ontario needs, we will tell you and help you find someone who is.